We work with claims management companies of all sizes across the whole of the UK. We have structured our firm in a distinct way in order to deal efficiently and effectively with large volumes of claims on their behalf.
Claims Department
The Claims Department is trained to deal with our clients' claims when they are first received by the firm. Team members are equipped with key training to ensure the clients are offered a fast and professional service.
Key Performance Indicators
- Set up all new cases within 24 hours
- Send out CFA forms within 24 hours Instruct engineer within 2 hours of receiving file
- Allocate file to case handler within 4 hours of receiving file
Litigation Executives
We believe that a law firm needs extensive experience to be able to effectively resolve credit hire cases.
It is important to know the issues that routinely arise, the arguments which are effective and the attitude of the courts both nationally and locally.
Our litigation executives are the people who are responsible for the running of your case.
We have several teams, each one with different experience such as litigation and credit hire, as well as individuals with specialist expertise.
Our team includes Polish, Bengali, Urdu, and English speakers.
The result?
We aim to control and reduce the need for litigation which speeds up the time taken to conclude claims.
We also ensure that any claim requiring specialist counsel gets it - swiftly.
At what can be a stressful time for claimants, we aim to provide a proactive, personal and pragmatic approach to cases.
Our service gives clear guidance throughout the claims process and a dedicated case handler to answer any questions.
Our litigation executives pride themselves in the ethos that our clients come first, striving to offer the highest level of client care possible.
The Team's Key Performance Indicators
- Review cases within 3 months if settlement has not been reached
- Answer and return all calls
- Reply to all electronic mail
- Consult and progress matters to the Litigation Department to speed up settlement
- Follow up our clients agreed settlements
- Pro-actively work on files every week Instruct specialist experts to assess clients injuries and losses suffered.
“We offer more then sound legal advice; we offer a partner to share your vision.”
Litigation Team
We have a dedicated Litigation Team who is solely there to commence civil proceedings.
This enables the progression of cases where there is a lack of cooperation from defendants and their representatives.
We believe that a pro-active stance will achieve results and progress the matter to a conclusion, instead of working to the other party's time scales.
Individual cases are reviewed constantly.
Full reviews of cases are carried out after six months if they have not been concluded. Court proceedings will be started where deemed necessary.
Once the matter is with the court, we will only settle in our client’s best interests.
The Litigation Team is made up of highly skilled professionals who specialise in post-litigation work and have vast knowledge and experience in the RTA field.
Says Kamran, Principal of Asons: “We believe that there is a solution to every problem. Therefore, we rise to the challenge of working on files that are difficult or problematic, guaranteeing a speedy and efficient conclusion to the claim. This has helped Asons to build a strong reputation within the insurance industry.”
He adds:“A letter from Asons is not just an idle threat but a promise we will do what we say.”
